To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy lasts 7 days if the seal is not tampered with. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your issue is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Support@shopudiet.com

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@shopudiet.com and send your item to Agroroot Collection LLP at Ochanthuruthu, Kochi, Kerala, India, Pin: 682508. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item’s price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.

Items in your Shopping Cart reflect the current price displayed on the item’s product details page. Please note: This price may, at times, differ from the price displayed when the item was first placed in your Shopping Cart. Our merchandise/service is offered for sale by Agroroot Collection LLP for your personal use and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.

Our Customer Service Specialists are ready to assist you – simply call Phone: 920 777 1797 Monday – Saturday 10 am – 6:30 pm.